Audited, and a great deal bigger
Respondit completed an independent SOC 2 Type II examination — and shipped live translation, automated status outreach, a full maintenance and inspections module, and deeper Yardi integration.
We completed a SOC 2 Type II examination
An independent auditor tested how we actually operate — access control, encryption in transit and at rest, change management, and monitoring — over a sustained observation period, not a single point in time. Your resident data has never been used to train our models, and the report is available under NDA.
Answered in the language they called in
Español · Tiếng Việt · 中文 · Русский …
Voice and text conversations translate in real time across 60+ languages, so a resident never has to wait for a bilingual staff member to be free.
Status updates that go out on their own
Every status change a resident or applicant would have called about now reaches them first — by phone, SMS, or email, in their language.
- Recertification and annual review reminders
- Application and waitlist position updates
- Work-order and inspection notifications
- Rent balance and payment reminders
The whole work order, end to end
Intake through resolution in one module — with unit and site inspections scheduled, tracked, and closed out alongside the tickets they generate.
- Intake by voice, text, email, or chat
- Unit and site inspections with scheduling
- Photos and notes on every ticket
- Emergency issues escalated to a person
Deeper roots in Yardi
Two-way sync with Yardi Voyager, so residents, units, leases, and work orders stay current in both systems without anyone rekeying them.
- Two-way sync with Yardi Voyager
- AppFolio and RealPage supported
- Records write back automatically
- Certified Yardi partner
Independently examined
Respondit completed a SOC 2 Type II examination. Unlike a point-in-time review, a Type II engagement tests whether our controls actually operated as described across a sustained observation period. The report is available to customers and prospects under NDA.
Procurement teams: we can provide the full report, our subprocessor list, and answers to your security questionnaire.
Request the reportEncrypted in transit and at rest
Every call recording, transcript, message, and resident record is encrypted on the wire and in storage.
Least-privilege access
Access to customer data is scoped to the people who need it, reviewed on a schedule, and revoked when roles change. SSO and SAML are available on Enterprise.
Monitored and change-controlled
Changes to production are reviewed and logged, and systems are monitored continuously rather than checked at audit time.
Your data stays yours
Resident conversations are never used to train our models. Retention is configurable, and your data leaves with you if you go.
See also our Privacy Policy and Terms of Service.